Terms Of Service

Updated at: 2022-05-11.

These are the general Terms of service of TekLan Analytics Part of the MrChrissyServices LTD group, should you read these and not fully understand/want clarification - please email legal@mrchrissyservices.co.uk. These Terms (TOS) provide key information about the contractual agreement, including our and your obligations by using this service. This includes any and all websites/applications, support services, products provided by us. The Services are provided by MrChrissyServices LTD (“we,” “us,” “our,” “TekLan Analytics,” or “TekLan”) Please note that the Terms constitute a binding legal agreement between you and MrChrissyServices LTD.

By visiting our websites, installing, and/or using the Services, you acknowledge that you have read the Terms, understand them, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and acknowledging that you have the authority to act on behalf of that organization and commit to these Terms on behalf of that organization. If you do not agree with these Terms or any provisions hereof, please do not install and do not use our Services.

TekLan Analytics is a service to obtain website statistics and provide insight into userbase. We do this without obtaining personal or identifying information about the visitors. By using our service, you agree to act according to the law in the relevant countries We take no responsibility to ensure you know relevant laws - That is your responsibility. If you're unsure seek reputable legal advice before using the service. We assume by using the service you understand and acknowledge this.

Your account is sold per amount of page views over a length of time, this for the account holder only. Sharing account details is Strictly prohibited for security and safety. Should you share your details, accidentally or purposely. You will not be eligible for a refund and your account suspended. We may also bill you for network analysis if required.

We aim to provide a 99.9% uptime. We will be open and honest about this, but if you find any issues please feel free to send us a message!

You are required to create a user account to use the Services. If you choose to create a user account, you must provide some basic information, this is to create access to our network and allow for basic billing. The details will be used for access and account management. With the exception of email, for marketing our products/providing and service related updates - However we strictly do not sell or provide your details to anyone outside of the MrChrissyServices LTD group of services.

From time to time, we may use third party services or software in the course of operations. We expressly don't provide any form of assurance over 3rd parties.

Payment information – we process basic billing information through our payment processing partners for payment processing and refund requests. You must maintain and update this information current, truthful, complete, and accurate. You warrant that you are authorised to provide such information. You authorise us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the Services.

We reserve the right to alter these terms at any time.